Hotel Fenix Gran Melia - The Leading Hotels Of The World | City stay in Madrid | Book Now

Reserve directly with us

Up to 10% cheaper

than with Booking.com

Key details

About the Hotel

Hermosilla, 2, Madrid, Spain, 28001

Rooms & Suites

Hotel Fénix Gran Meliá offers rooms ranging from 25 m^2 Classic rooms with queen-size beds to the 200 m^2 Presidential Penthouse RedLevel Suite. All rooms include 49-inch LED TVs, soundproofing, and high-speed Wi-Fi. RedLevel rooms provide access to a private lounge with complimentary drinks and snacks. Family rooms feature sofa-beds and auxiliary bathrooms with child-friendly toiletries. Suites like the One-Bedroom Master Suite RedLevel include private terraces with hot tubs overlooking Plaza de Colón.

Dining Options

The Aduana restaurant on the seventh floor serves Mediterranean fusion cuisine with city views from its terrace. Paradero Desconocido offers brasserie-style dishes like tempura artichokes and corvina bass. Zuma, led by chef Rainer Becker, specializes in Japanese robata grill and sushi. The Fénix Cocktail Bar serves signature drinks in Salamanca's Golden Mile. Breakfast includes pastries, charcuterie, smoked salmon, and churros.

Leisure & Wellness

The Thai Room provides yoga massages and cocoon facials. RedLevel guests enjoy a private roof terrace and lounge. The 24-hour gym features Peloton bikes and Technogym equipment. Nearby, the Corral de la Morería offers flamenco shows and masterclasses. Guided tours include fashion walks with Daniel Pérez Barriga and contemporary art tours with Noemí Oliva García-Baquero.

Location & Transport

The hotel is on Plaza de Colón in Salamanca, near Serrano and Goya shopping streets. It's a 5-minute walk to the Prado, Reina Sofía, and Thyssen museums. Recoletos train station provides direct service from Terminal 4. Platea, a gourmet hub in a former cinema, is nearby. The National Archaeological Museum and El Retiro Park are within 1 km.

Services & Facilities

The 24-hour business center includes meeting rooms for up to 100 people. RedLevel offers private check-in, a concierge, and an ironing service. Room service is available around the clock, with dishes like lamb chops and lobster salad. Event spaces accommodate weddings and conferences. The hotel provides laundry services, massages, and a hairdresser. Free Wi-Fi is available throughout.

View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Premium Room

Max:

2 persons

325 sq. feet

Bed options:

1 Double bed

City view

Heating

Bathtub

room details

Check Prices

Supreme Room

Max:

2 persons

360 sq. feet

Bed options:

1 King-size bed

City view

Heating

Bathtub

room details

Check Prices

Redlevel One Bedroom Master Suite Terrace

Max:

2 persons

650 sq. feet

Bed options:

1 King-size bed

Coffee machine

Air conditioning

room details

Check Prices

Show all roomsLess

Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre

Madrid5000 ft

Airports

Adolfo Suarez Madrid-Barajas (MAD) 12.7 mi

Underground

Colon1000 ft

Serrano1000 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Wi-Fi

Parking

EUR 40 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Video games

Spa & Leisure

Spa lounge
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

Hermosilla, 2, Madrid, Spain, 28001

Map view

Hermosilla, 2, Madrid, Spain, 28001

City landmarks

Museum

Prado National Museum

1.0 mi

Casino

Gran Via

5200 ft

Park

El Retiro Park

3100 ft

Square

Plaza Mayor

1.4 mi

Square

Puerta del Sol

1.1 mi

Palace

Royal Palace of Madrid

1.4 mi

Landmark

Parque del Retiro

3100 ft

Museum

Museo Nacional Thyssen-Bornemisza

4700 ft

Public Building

Cybele Palace

3300 ft

Football Stadium

Santiago Bernabeu Stadium

1.8 mi

Museum

Plaza de Cibeles

3100 ft

Landmark

Calle Ponzano tapas

1.4 mi

Museum

Museo Nacional Centro de Arte Reina Sofia

1.3 mi

Museum

Museo Sorolla

4400 ft

Landmark

Plaza de Toros de Las Ventas

1.4 mi

Landmark

Circulo de Bellas Artes

4100 ft

Museum

Museo de Historia de Madrid

4400 ft

Landmark

Paseo del Prado

3500 ft

Museum

Museo Lazaro Galdiano

4600 ft

Landmark

Palacio de Cristal

1.2 mi

Garden

Royal Botanical Garden of Madrid

1.1 mi

Museum

Anden 0

4400 ft

Park

Neptune Fountain

4600 ft

Landmark

Museum of Romanticism

3700 ft

Museum

CaixaForum Madrid

1.2 mi

Square

Plaza de Santa Ana

1.2 mi

Nearby

Museum

National Archaeological Museum

1300 ft

Library

Museum of the National Library

1500 ft

Square

Plaza de Colon

1000 ft

Museum

Museo de Cera de Madrid

1100 ft

Restaurants

Ten con Ten

900 ft

6 Calle de Ayala

Epoque by Gran Melia

0 ft

Calle Hermosilla 2

99 KO Sushi Bar

200 ft

Calle del Marques de Villamagna 1

Romola restaurante

100 ft

Calle Hermosilla 4

La Nicoletta Castellana

900 ft

Paseo Castellana 4

Restaurante La Aduana

700 ft

Calle Hermosilla 2 Azotea Gran Hotel Meliá Fenix

Dry Martini by Javier de Las Muelas

700 ft

Calle Hermosilla 2 Plaza Colon

Mama Framboise Hermosilla

200 ft

Calle Hermosilla 4

Guest Ratings & Reviews

Real Guest Experiences & Ratings

90%

enjoyed their stay & would return

9.0/10

Perfect

Rooms

7.5

Location

6.5

Service

8.8

Dining

7.5

4.5/5 based on 2721 reviews

#89 of 487 hotels in Madrid based on Tripadvisor

Frank

United States, October 2023

8.2/10

The hotel is located in the charming district of Salamanca, surrounded by fantastic shopping and restaurants. The rooms are beautiful, elegant, and comfortable, although there were delays in getting requested items delivered. The service is top-notch, comparable to high-end luxury hotels like Four Seasons or Ritz Carlton, with extremely friendly and helpful staff, particularly towards children.

Rooms

8.0

The rooms, once finally brought to us after multiple requests, were beautiful, elegant, and comfortable.

Service

9.0

The service was always warm and welcoming, up to the standards of Four Seasons or Ritz Carlton, with extremely friendly and helpful staff.

Location

7.0

The hotel's location is amazing, right by the museum, park, and shopping areas, with tons of restaurants nearby in the Salamanca district. However, our room faced a non-descript office structure, and our personal concierge lacked enthusiasm.

Dining

8.0

The dining experience was excellent, offering a range of delicious foods to choose from, although there was a poor restaurant recommendation with a limited selection on TV channels.

Facilities

9.0

The facilities were top-notch, offering everything expected from a luxurious hotel.

Robert

United States, September 2023

7.4/10

My stay at the hotel was a mixed experience. The rooms were small but elegant and comfortable, with a separate entry room and a view of Colon Plaza. The service was friendly and kind, but the breakfast team was not as engaging as expected. The location was perfect for exploring the historical part of the city but lacked some central amenities. The dining options were good overall, with a variety of foods to choose from, but a bit pricey. The facilities were satisfactory, and the price offered value for money.

Rooms

8.0

I found the rooms to be beautiful, elegant, and comfortable, with a separate entry room that was handy for storing bags and admiring the view of Colon Plaza.

Service

8.0

The staff was extremely professional, helpful, and effective in resolving any issues I had during my stay. However, the breakfast team could have been more friendly and engaging.

Location

7.0

The hotel's location was ideal for exploring the historical part of the city and enjoying snacks/drinks in the outdoor area. However, it felt a bit remote from central Madrid and lacked some desirable features.

Dining

7.0

The dining experience was excellent, with a range of different foods to choose from. However, the buffet options were a bit limited, especially for hot food.

Facilities

7.0

The hotel's facilities met my expectations, offering standard services to enhance my stay.

Conrad

United States, July 2023

7.6/10

The hotel staff was warm, friendly, and helpful from the doorman to reception and cleaning staff. Unfortunately, the hotel section was closed for a private function, limiting our enjoyment. The location was pretty good but faced a non-descript office structure from the balcony.

Rooms

7.0

The rooms were warm and welcoming, but there was a refusal to compare room sizes after multiple requests.

Service

9.0

The staff provided professional and courteous service, attempting to smooth over any issues.

Location

6.0

The hotel's location was decent though facing an office structure from the balcony.

Dining

8.0

The dining experience was excellent with a variety of continental and cooked options.

Facilities

8.0

The hotel offered a good range of service amenities.

Richard

United Kingdom, June 2023

7.4/10

My stay at the hotel had its ups and downs. The rooms were a bit small, and I struggled to adjust the temperature; however, the staff was excellent and really made my stay enjoyable. The location was convenient for exploring the city, but there were some minor issues with dining. Overall, a decent stay with some room for improvement.

Rooms

7.0

The room size was a bit small, and I had difficulty cooling it down. There was also a disruption for a private function, impacting our enjoyment.

Service

9.0

The service from the doormen to the cleaning staff was outstanding. They were warm, friendly, and always willing to help.

Location

6.0

The hotel is in a district called Salamanca, which was a bit remote from the center of Madrid. However, it was still reasonably close to tourist spots.

Dining

7.0

The dining offered a good selection, although some areas were overpriced. There were a few issues, like water missing in the room and unhelpful breakfast staff.

Facilities

8.0

The facilities were nice overall, with services like room service and car hire available.